Spa Bali Moon Privacy Policy

We may collect personal details in the following ways:

• Directly from you: When booking appointments, completing forms, or contacting us via phone, WhatsApp, or email.
• During services: Information such as health conditions, preferences, or treatment notes to ensure safe and personalized care.
• Payment details: For processing transactions securely (e.g., card or digital payments).

Online interactions: When you use our website or social media platforms, we may collect basic browsing data (cookies, device info).

Your information helps us:

• Schedule and manage spa and home service appointments.
• Provide safe, customized treatments based on your preferences.
• Process payments and issue receipts.
• Communicate promotions, updates, or special offers (with your consent).
• Improve our services and client experience.
• Ensure the safety of our therapists during home visits.

We implement physical, electronic, and managerial safeguards to protect your information against unauthorized access, misuse, or disclosure. While we strive to maintain high standards of security, no system is completely impenetrable, and we cannot guarantee absolute protection.

We do not sell your personal information. We may share limited data only with:

• Service providers: For payment processing or booking systems.
• Therapists: To deliver your requested treatment safely.
• Legal authorities: If required by law or to protect the safety of our staff and clients.

For home service treatments:

• Your address and contact details are used solely to arrange transport and confirm bookings.
• Therapists are instructed to maintain strict confidentiality regarding your location and personal details.
• Transport fees are calculated based on distance and time, and discussed transparently before service.

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate details.
• Opt out of marketing communications at any time.
• Request deletion of your data, subject to legal and operational requirements.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us via:

• Email: spabalimoon@gmail.com
• WhatsApp:  +62 878-6317-5144
• Address: Address: Jl. Pangkung Sari No. 30 , Seminyak, Bali